Serenity A Nail Bar & Spa - Douglasville, Georgia

Ma D. C. C. W.

Me gustó muy buen servicio

Crystal G.

Never again!! I paid $40 for acrylic nails and glitter polish. I left right before 8pm. I made an huge mistake of not wearing my glasses when I got them done. These things are bad!! After waiting almost 2 hours after having my nails painted I gave up on them drying. I used a napkin to easily wipe off all the polish with no solution needed. They were not drying. I think he may have used gel polish instead of regular polish. Then I started looking at them. These things are not good at all. They are extremely thin. Thin nails will lift and break easy. The pinky nails were filed too short compared to the rest of my nails. I have never been more unhappy with a set of nails in my life. I’m so sad about them.

Ciera F.

I came and got my nails done on Valentine’s Day. My nails looked amazing and the nail tech was nice but he Applied the dip powder so thin my nail snapped in half opening a box of chips for my daughter 2 days later. I came back in to get them fixed they offered to fix the one nail for free as I just got them done but not I’m stuck with 9 other nails that are still just as thin as my regular nails which are bound to break and I haven’t even had them for a week yet. Not to mention that the red used wasn’t the same as my original I had dip powder and she used gel Polish for my French tip and the shipping is way off from my other nails. Even the outline on the French is off. I was not satisfied with the response to fixing the issue at hand and will not be back. I was told one price and charged an additional $20 when it was time to pay and for $90 I expect for my nails to be more thick and sturdy and not breaking 2 days in and them not wanting to fix their mistake by making them thicker so they can last! Can you tell the one that has to be redone?

Update: I had to change my review from a 2 star to a 1 because just like I said the nails are too thin and the next day the nail next to the one they fixed broke! $90 and not even a week of wear. More pictures attached.

Brina B.

I walked in today and was immediately seated. Kenny took amazing care of me. I haven't had my nails done in ages so I was unfamiliar with all the choices but everyone was very polite and my nails look AMAZING! Exactly what I asked for!! I have two nail beds that are crooked and he shaped me out just right. He's the best!! 🌟🌟🌟🌟🌟 You've made my birthday weekend start awesome!

Jacinda W.

I took a chance walking in here but I won’t ever go back. my nails chipped 20 mins after I left the store. I came back to get them fixed which they did accommodate.

I had to ask them to remove the acrylic residue from my cuticles, I had to have the design done over and point out basics inconsistencies in my nails.

I initially asked for a french and they said “i’ll try”. absolutely not.

my pedicure was alright but once again my french has different shapes and thickness.

I spent $140 for a pedi and full set so they are charging for every little thing.

Jennifer A.

My daughter and I visited this salon last month to get our nails done, as I was looking for a more affordable salon to get a manicure than my existing. I also was toying with the idea of using my existing salon as the backup to Serenity Nail Bar & Spa (ex. if my Serenity nail tech was not in or too busy when I returned)

The nail tech I went with was SUPER friendly! I went in with gel polish and wanted a regular manicure (with gel polish). I had one fingernail that was torn (prior to this service), and I told my tech that I wanted to get it fixed.

My tech removed the old polish and then proceeded to use a drill on my natural nail. There were multiple times that I had hot spots while my tech was filing (using the drill on) my natural nail. She asked if I would like my nails cut down, which I replied yes. She repaired my torn nail with SNS, and I had to ask her to cut the nail down more, as it was still noticeably longer than the same nail on my other hand.

I paid for my service and left. Upon further inspection of my nails, I noticed:

9 of my 10 nails had dips on them (from the drill being used)
6 of my 10 nails had spots where the color was not as thick (she did apply two coats of the color, but parts are still see-through - possibly due to the color being a light pink)
4 of my 10 nails had the shape different than others (I like the squared look)
3 of my 10 nail lengths were not the same (1 noticeably longer than the other when you compare with my other hand)

I have attached some photos of my nails. Please disregard my cuticles/sides of my fingers (my nail tech did a wonderful job of cutting my cuticles), as they always look raggedy (I have a nervous habit) after a few days, which is when I snapped these photos.

As I mentioned, my nail tech was super friendly and we had a wonderful conversation throughout my service. I wish the quality was as awesome as our conversation. I will not be returning to this salon because of this (my daughter is also not super pleased with her service). Also, while I did not receive a pedicure (so can not speak on that service), I did notice that they do not offer massage chairs at the pedicure stations (which I really enjoy when I do get a pedi).

The search for a main/backup location continues.

Krystle T.

I used to come to this nail shop before the new owner took over but stopped because they weren’t consistent. But Nick (the new owner) is down to earth, he excels at whatever design I give him, he’s fast and takes pride in his work. Kathy does my husband and I’s pedicures, she’s great too! Very neat and gentle. The prices are reasonable and it’s normally not really that busy during the week. But if you visit, ask for Nick and Kathy, although everyone in there does a good job!

Teshee J.

Nick and Lauren are the best! I’m just moving here to Douglasville, and I have not been disappointed! Very great customer service as well! Lauren does great lash extensions I will not let anyone touch my lashes! And Nick is highly recommended on nails! STOP BY AND SEE THEM!!!!!