Courtyard (City of Las Vegas) - Las Vegas, Nevada

Jeannette A.

Im looking for any information hahn Bastian sobarzo Abarca nacionalidad Chileno

Elizabeth B.

Número de teléfono

Anonymous U.

In the United States, security guards are essential workers. At The Courtyard they have a lot of female security guards pretending to be males. Having a low pitched creepy voice and using he/his/him pronouns to describe yourself makes no one a male. I just watched three get physically aggressive with a resident and put him in handcuffs because he was taking too long in the bathroom based on the timeframe they had in their minds. The female security guards do not enforce six feet social distancing and act like they want a cesspool of disgusting strangers getting too close to you even though COVID just happened in the United States and killed millions of individuals. Everyone in the United States knows the term "social distancing" but the female security guards at the Courtyard despise residents having personal space. You can yell at a resident who is out of line to leave you alone and the security guards will just stand there. They are horrible and hate both morals and doing their job. Allied Universal workers make up rules and then say that residents should know the rules even though they aren't posted anywhere, there is no paperwork for entry that goes over procedure, and the guidelines are not consistent each day. Allied Universal should not be grouped in with security guards in America because they don't care about individuals' safety - blatantly - and do not like taking actions to keep people safe even though that's what security guards are hired to do. Standing around and staring at residents and being abusive every instance they think there's an opportunity is not synonymous to working.

Robbie A.

This is where we get our free bus passes everymonth. It's kinda bummy not gonna lie. But for what it is it's pretty chill.

battlesound

There's help and services, here. Do the intake process and get a Clarity card.

It's the Nevada Statewide HMIS (Homeless Management Information System) card provided by Clarity Human Services. It is used to track and manage services for individuals experiencing homelessness within Nevada. The card helps service providers access and update your information within the statewide system to offer appropriate support and resources.

There is room for improvement, of course. They need sufficient desks and work areas for the workers to properly handle people and increase quality of interaction. Like quick phone calls to other coordinating locations and services. Maybe a document scanner and or fax to send over docs/forms immediately to expedite everything and immediately fix clerical mistakes so people don't drive, ride, or walk far to find out there's a simple mistake (***like i had happen with DMV documents and being given the wrong form).

They need to properly handle people in a first come 1st serve manner with perhaps a "now serving" number system. It was rather sloppy at the intake office, the first entrance to the left, inside the main Courtyard walking entrance.

Increasing quality to get things solved in days, if not the day of, would be a big win-win. That is the goal.

Play some calming music in the background: solfeggio tracks, 528 Hz DNA repair tracks, Binaural Beat tracks, etc. They work.

The guards/security were all doing a pretty good job.

Jack T.

Place is a waste of time. When picking up your mail they are closed for no specific reason and tell you to come back in 2 hours. 25 million built this place Could have built affordable housing instead of another so called resource center. Instead of having 15 armed guards pacing around how about hiring mote qualified individuals who can actually help you out. One big cess pool

Dr. X.

THEY REMOVED MY REVIEW!
It's 3 different companies under a resource center.. only a handful of people actually want to help people there.
ambassadors are basically the immediate staff. some will help you, others lie to you and make you think things are just fine. then they get security and lie to them to have you removed. depends on what you're there for vs what they "feel"like doing for you.
they wear yellow shirts. probably a fashion statement about how they easily frighten. or the fact that they're the ones who tell the operations people to dispose of others belongings.

the black shirts are operations, they are supposed to move things around and clean them and fix stuff... and throw out people's things.
they might help you, or they'll pawn the job off on someone else.

security there are the worst. they have an hour long shift change 3 times a day. they're only there to keep you in line. they barely help anyone in distress. they are always happy to trespass anyone, and are fast to do so.

someone here is pocketing a lot of money, and changing out all kinds of staff monthly, to keep it mum.

Business W.

It's a covered parking lot, you sleep outside. Many fights. Would recommend you find an alley or bush near downtown