Aqua-Tots Swim School Kennesaw - Kennesaw, Georgia

Efrain Erreguin

I honestly enrolled my son thinking this was going to help him since he loves water 💦
Before do so I talked to the staff letting them know that he sometimes gets tantrum and gets little upset he is a 3 years old toddler. Response from the staff don’t worry this is what we do and we are trained to handle any kind of situation with kids perfect. Everything was going well until the last 2 seasons I noticed instructor was getting rough with kids and I was like ok maybe is a way for them to listen. However last time my son was there I didn’t like the way instructor handle things. I was very disappointed ☹️ and ended up canceling.

Nichole Palmer

Classes are great, my 18 month old son loves them. It's a great opportunity for us as parents to teach and bond with our kids while they are learning water safety. It only took 3 classes for him to get comfortable and start showing improvement around water.

Lesgo Brandon

Let's say you own a business. This business caters to kids, teaching them to swim. A pretty noble path wouldn't you say?

Let's also think you would have a simple risk assessment done for your business and the furniture you place in it.

And if one of your young clients were hurt, while at your property, the noble thing to do would be to talk to the family, right?

Well... not here. You see my child (4) was hurt. Not failing, getting a scrape or bruise, no. Being stabbed... by a shard of one of those high top tables. You see they're top heavy, and not secured to the concrete floor.

So when my 4 year old slipped off the stool, he had a hand on the edge of the high top, and it tipped. I was able to deflect it, but it still crashed to the ground, shattering the edge of the top, and a shard piercing my child in the leg. My child let out a blood curdling scream, one I won't soon forget. I was able to control the bleed, I carry medical with me. I was stopped at the door by a member of staff as I tried to leave for the ER, "Can you sign this accident form?", of course I had no time for that. 8 hours later, and six stitches later we were home.

Now for the next two months I tried to reach the owner, who had no interest in speaking to me. I tried at first to go through the manager, I reached out to the owners other locations, left messages for her son, husband, anyone. Nothing.

I involved an injury attorney... whom they ignored another few months, before a letter intending action was issued. They finally got their insurance involved. Who is of course saying Aqua Tots has a witness that this was my fault, and there was other seating available. Not the fact they have heavy furniture that can tip easily.

I have pretty decent insurance. This didn't hit me that hard. I keep medical with me, this place offered no help, might not even have first aid, or training.

This review is a warning. You are taking a risk bringing your child here. If something occurs, they will blame you, and they won't offer any help to your kid. And heaven forbid you have to hear your child scream as I did mine.

Posting a few pictures from our day in September 2023. The table and the wound (removed picture of wound)

By the way, all I wanted from Aqua Tots was two things.

Spend 40$ in hardware to secure your top heavy tables to the cement floor.
Pay my 680$ out of pocket. Plus the additional 94$, another bill.

(Correction: They paid 180$ Zelle... )

No, too much for them. They really do not care...

Well, at least the manager sent one message of concern about my child. The owner doesn't care.

Be warned.

Update:
To the owners. It's March 25th 2024. I'm sharing my story, to any parent I meet, even if they don't mention a swim school. Guess what, they are horrified by your handling of this... some have even been to you school, trying it out, they were on the fence about joining... they didn't seem to want to return after hearing my story. You allowed a child to be injured, because of your incompetence of running a simple risk assessment of your property. You blamed the parent. I'm going to keep sharing my story, you're a danger to children.

Quyen Le

Coach Ana is the best. She always happy and smiles all the time. Very patient with the kids. My 4 year old daughter loves her. My daughter learned so much in a short period of time. Thank you Ana.

Katie Carter

The swim instructors are great! They are very patient, kind, and they really do push my littles (while encouraging) to do their best every time.

However, the front desk staff - AMAZING. Not only are they so welcoming, and professional but I have asked about 15 million questions since we've started and each staff member has been so tolerant (and accommodating) with all my "newbie" questions.

I only have one complaint, the towels are a little too pricey. We forgot our towels, so I had to buy two (so my littles didn't freeze when they got out of the water), and each towel is $25. I think that is a little much, a monogrammed is $30 (from Pottery Barn). That said, I now keep extra towels in the car :).

I highly do recommend the Aqua Tots in Kennesaw.

Christeen Joseph

This is an amazing swim school. We go to the Kennesaw location. Every teacher there is so friendly and truly cares for each child. They earn their trust and teach them with lots of love, fun and care. The front desk ladies do their job so well too. Whether it's handing out a lollipop in the child's favourite flavour or helping us find a class. My kids were so scared at first but now ask me to go for class everyday. A big thanks to the wonderful swim instructors at the Kennesaw location.

Melissa Stimple

Coach Ashlie is amazing. She has taught both my kids and helped them both move up levels. My son LOVES her so much he refers to her as his "friend Ashlie". Whenever we can we always schedule her to be his teacher. She truly is the reason my daughter enjoyed swimming so much. We all love her.

Steven Frost

Our daughter has been coming to aqua-tots since she was 8-months old, she is now 3. We cannot rave about the quality of instruction and care the team provides on a consistent basis. The experience has been amazing for us as parents and especially for Sonni. The instruction here has made very positive impacts on he overall confidence and social skills. We highly recommend Aqua—Tots of Kennesaw!