A-Action Automotive - Hesperia, California

Daniel B.

EDIT: Apparently the reply from owner here was automated because when I called to “make things right” the owner had no idea what I was talking about and definitely has no intention of making it right. If it truly is an automated reply, they ought to disable that immediately as it really adds insult to injury when you think they’re finally going to do the right thing and instead they tell you they have no clue what you’re talking about. Wish I could change this to zero stars at this point.
Brought my 87 Toyota pick up to them because it was losing power. They kept the truck for 2 and a half months, never returned my phone calls, and replaced a $340 distributor which did nothing to fix my problem. Months without my daily driver and almost no communication for it to finally all end with me borrowing a car to drive over there and have Dale tell me he couldn’t figure it out. Paid for a diagnosis and a pricey part and in return I got my truck back 2 and a half months later that still has the exact same issue I brought it in with plus months worth of dirt on it. I didn’t want to pay anything but when they have the keys to your vehicle, you’re at a serious disadvantage. I am understanding and patient. I understand that even the best mechanics may get stumped at some point. I also understand that sometimes quality work takes time. Where A-Action truly failed me was in their complete disregard for communication with me. It’s bizarre to me. They did not care to even try and then just gave up when I finally came in for answers. Worst experience I’ve ever had in auto repair.

Bill C.

I took my car in to have my catalytic converter replaced. It was completed within in a few hours. Excellent job. My car runs like a champ now. Thank you Dale and staff for your professional work.

Yo M.

I called to make an appointment for an oil change. I arrived and was serviced right away. The gentleman in the front desk and tech were very nice a polite. Great customer service. I will return and recommend this place to family and friends . Thank you for great service!

Dennis H.

Dale put wiring harness in my ford truck and did an excellent job. Truck starts and runs great. Thank you A-action . A+++++

Ubaldo G.

Great service and knowledgeable mechanics. Dale and his shop are trustworthy people. Highly recommend this shop to family and friends

Paul F.

Brought my mom's car in for smog check light issue and they fixed it and had the smog papers ready and everything when we went back in a couple days. I didn't think they were going finish everything for use. Very nice surprise. The older men working there were polite and very helpful.

Steve S.

Dale and his crew always do great work. Nobody likes going to a mechanic, you can trust A-Action automotive repair.

Noah R.

I brought my 2005 Toyota Tacoma in for a misfire issue on cylinder six. They gave me a firm diagnosis and said it needed spark plugs and wires. They quoted me just over $1,000 for the parts and installation assuring me this would fix the misfire issue. After the money was spent not even 5 minutes after leaving the parking lot I was still experiencing same major misfire issues. After immediately bringing it back the shop the owner said he would have his mechanics over look the situation for a second diagnosis. After further inspection they communicated to me that they couldn’t find any further issues and no refund or partial refund could be issued.

The only thing this shop is good for is very minor replacements & repairs. Would NOT recommend to any family or friend.