A Great Escape Spalon

My hair color didn’t turn out exactly the way I pictured it. But the owner made sure to do a color fix a few days later at no charge. It’s perfect now! They really do go above and beyond to make sure their clients are happy!

Mac provides the best haircuts in Farmville. The haircuts that I receive are always precise, and he cuts my hair exactly as I request. He is an excellent conversationalist as well. I always leave having learned something new. I have been going to Mac for years, and I expect that I will continue to for years to come. I recommend him to anyone I know who's looking for a good barber.

Heather was beyond amazing. She knocked my haircut out of the park! I told her to do whatever she thought would look good! She is beyond nice and patient with my thick hair.

I visited A Great Escape Spalon and received the worst haircut of my entire life. Before the haircut, I provided clear instructions and showed the hairstylist (Shawna) a video of exactly what I wanted. She indicated to me that the (very basic) style could be replicated. Initially, the haircut seemed acceptable since my hair was wet and was not dried before I left, so I left a tip and went on my way. As my hair dried and settled, I realized that it was uneven, missing entire chunks of hair, and completely different from the reference video that I provided. Please see the attached photos which clearly show the unacceptable results of my visit. It is evident that Shawna lacks the skills and expertise necessary to execute a basic haircut. When I called back in the evening to request a refund, I was informed by a completely indifferent Lisa that the salon never offers refunds. Instead, she told me that the salon offers a 7-day satisfaction guarantee. After this traumatizing experience, I do not feel comfortable ever stepping inside the salon again. Additionally, the haircut is so undeniably terrible that I doubt that it can be salvaged. Do not trust this business with your hair. The employees clearly lack both haircutting and customer service skills. Save your money and your tears and get your hair cut somewhere else.

I had a massage appointment with Kayla and she was fabulous. It was hands down one of the best experiences. She is clearly skilled and knowledgeable and was overly kind. Highly recommend!

Thanks for the last tint Daja-appreciate your caring ways & gentle touch. Highly recommend! Before & after pix.